Privacy Policy

1. Information We Collect

When you use Parcel, we collect the following information:

• Email address: Required for account creation and payment receipts
• Payment information: Processed securely through Stripe (we do not store credit card data)
• Property search history: Which properties you search for and unlock
• Usage data: IP address, browser type, pages viewed (for analytics)

2. How We Use Your Information

We use the information you provide to:

• Process your payments and deliver unlocked property contact information
• Send order confirmations and account notifications
• Improve and maintain our service
• Comply with legal obligations

3. Data Storage & Security

Your email address is stored securely on our servers. Payment processing is handled entirely by Stripe, and we do not store your payment card information. We use industry-standard encryption (HTTPS) to protect your data in transit.

4. Third-Party Services

We use the following third-party services:

• Stripe: Payment processing (see Stripe's Privacy Policy)
• Cloudflare: Website hosting and security

5. Data Retention

We retain your email address as long as your account is active. You may request deletion of your account at any time by contacting [email protected].

6. Public Records Data

Property contact information provided through Parcel is sourced from publicly available property records maintained by county tax assessors and government databases. This data is public record and not subject to privacy restrictions. You are responsible for complying with all applicable laws, including the Telephone Consumer Protection Act (TCPA) and telemarketing regulations, when using this information.

7. TCPA Compliance

Users are solely responsible for ensuring their use of property contact information complies with the Telephone Consumer Protection Act (TCPA), the Do Not Call Registry, and all applicable state and federal telemarketing laws. Parcel is not liable for any TCPA violations or legal claims arising from your use of the data.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Opt out of non-essential communications

To exercise these rights, contact [email protected].

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email. Your continued use of Parcel constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected].